True NorthHealth Labs Cart 0

Policies

Clear rules before ordering.

TNHL is built around education, research-use boundaries, manual order review, and clean customer communication.

Research-use declaration

Laboratory research only

Any peptide, compound, or supply listed by TNHL is presented for laboratory and research use only. TNHL does not provide medical advice, protocols for personal use, prescribing, diagnosis, or treatment guidance.

Age gate

18+ required

Visitors must confirm they are at least 18 years old before using the site, private app, calculators, or order request flow.

Order requests

Manual confirmation

Checkout is an order request, not an automatic purchase. TNHL confirms product availability, destination, invoice method, and research-use declaration before fulfillment.

Shipping

Fulfillment expectations

Shipping options, timelines, and handling details are confirmed after order review. Products may be unavailable or restricted in some destinations.

Returns

Refunds and cancellations

Requests may be cancelled before fulfillment confirmation. Due to the nature of research products and digital downloads, completed orders may have limited refund eligibility.

Privacy

Data handling

Order request details are used to respond to the request, confirm eligibility, coordinate invoices, and provide support. Do not submit sensitive health information through the order form.